2026 Dodge Durango

The Dodge Durango's remote start feature requires a paid SiriusXM Guardian subscription after a trial period, but this ongoing cost is not clearly disclosed at purchase. Owners report only vague menti...

Uconnect software updates require the vehicle to be unavailable for up to 3 hours, but the update screen does not disclose this commitment before agreeing. Owners are surprised by the extended downtim...

Dodge's privacy policy for Uconnect and vehicle data practices is buried on their website with tiny font, poor navigation, no search, and no downloadable version. This makes it nearly impossible for b...

Dodge advertised the 2021 Durango SRT Hellcat as a one-year-only limited edition, but continued production into later years, eroding exclusivity and resale value. Owners felt shock and anger, leading ...

The Dodge Durango's parking sensors are designed to detect nearby objects and display alerts on the instrument cluster to assist with parking. Owners report these sensors falsely triggering alerts and...

The backup camera provides guidance lines and trajectory projection but displays in poor resolution across the entire screen, making it hard to see clearly when reversing.

When using remote start, the heated seats and steering wheel are set to activate automatically but fail to do so about 60% of the time despite being enabled in settings.

The mobile app remote start often fails due to minor issues like low fuel or active diagnostic codes, even if the engine briefly starts.

The push-to-talk button on the steering wheel fails to activate Google Assistant when Android Auto is connected, defaulting to the Uconnect voice system instead.

Uconnect OTA updates can freeze during download, such as at 64%, disabling all infotainment features like radio until resolved. This leaves the system unusable for extended periods.

After OTA updates, key features like performance pages, SRT menus, custom drive modes, and user guide display 'unavailable at the moment' and may persist for days.

Declining OTA update prompts disables access to paid features like media, navigation, and phone.

There is no option to permanently disable OTA updates, forcing owners to either accept them or face issues.

OTA updates have bricked head units in multiple cases, requiring dealer replacement.

OTA updates erase XM radio presets and reset settings like surround sound, requiring manual reconfiguration.

OTA updates switch navigation maps to dark mode, which is less usable in bright daytime compared to light mode.

OTA updates install automatically without user clicking 'update now' or providing consent, and FCA policy allows remote pushes without notice.

OTA updates fail during installation with error messages after partial progress.

Dodge/FCA collects extensive vehicle data including precise geolocation, speed, acceleration, braking, trip details, and usage patterns, then sells or shares it with affiliates, dealers, marketing par...

The vehicle's GPS and connected services continuously track precise location data, even before purchase or Uconnect subscription, along with direction, speed, and trip history. This data is shared wit...

Dodge gathers a wide range of personal information including name, VIN, driver's license, browsing history, biometrics, and vehicle camera images from the car, app, Uconnect, and third-party sources. ...

The vehicle logs comprehensive driving data such as speed, acceleration, braking, steering events, seatbelt status, cruise control, and incident details to monitor performance and habits. This informa...

Users outside CCPA or GDPR regions lack clear rights to delete their data, and the Dodge app explicitly states that collected data cannot be deleted. Even under those laws, full deletion may not be gu...

Terminating Uconnect services does not halt all vehicle data collection, requiring separate opt-outs that disable emergency services, roadside assistance, and OTA updates. Full opt-out demands canceli...

Opting out of data sharing still allows disclosures to service providers, for legal compliance, de-identified data, and other exceptions, meaning collection and some sharing continue regardless.

Calls to customer care and roadside assistance are recorded, monitored, and shared with service providers and Stellantis, with explicit user consent required upon agreement.

Interior and event cameras capture images linked to connected services like autonomous driving or distracted driver alerts, which are shared externally.

Data stored by third-party providers (e.g., SiriusXM) for connected services may be deleted without user notice, and neither the provider nor Stellantis takes responsibility for data storage or mainte...

Dodge Connect is the remote control system for features like remote start and app connectivity. Owners complain that Stellantis and service providers (e.g., SiriusXM) can modify, deactivate, or suspen...

Sirius Guardian is a subscription-based connected service for theft tracking and vehicle monitoring in the Dodge Durango. Owners report it fails to update location data for months, making theft tracki...

The Uconnect mobile app and Mopar website provide remote access to vehicle stats like mileage, fuel level, tire pressure, and oil life. Owners complain these fail to update accurately.

The Uconnect infotainment system stores SiriusXM radio favorites for quick access. Owners report they disappear intermittently, requiring re-adding each time with no clear cause.

Uconnect's GPS time synchronization automatically adjusts the clock for changes like Daylight Savings Time. Owners report it fails to update despite the setting being enabled.

A hard reset restarts the Uconnect infotainment system to fix glitches. Owners report it causes the software version to revert and triggers persistent 'service Uconnect' error popups.

Over-the-air (OTA) updates deliver software improvements wirelessly via WiFi to the Uconnect system. Owners see a persistent 'Wi-FI Unavailable' error preventing updates, forcing dealership visits.

The Uconnect radio infotainment system handles media, navigation, and connectivity. Owners report daily reboots due to disconnects and erratic behavior, especially after updates.

Custom SRT drive modes allow owners to personalize vehicle performance settings like throttle response and suspension. These revert to factory defaults after a few days despite updates.

The Dodge Connect app (successor to Uconnect) allows remote start of the Durango via smartphone, but requires a paid Connect Wi-Fi Plus subscription ($17.99/month) after the initial three-month trial ...