2026 Chevrolet Express

Chevrolet (GM) provides at least six separate privacy statements for US users covering general practices, OnStar, and connected services, rather than a single clear policy. Owners and researchers repo...

GM is eliminating Apple CarPlay and Android Auto from its vehicles, including the 2026 Chevrolet Express, requiring owners to rely on the native infotainment system instead. Owners complain about the ...

The Chevrolet's over-the-air (OTA) software update system downloads and installs updates wirelessly. Owners report that interrupted OTA updates, such as due to lost cell signal, cause the radio or inf...

The vehicle's OTA update system is designed to connect to home WiFi for faster downloads when parked. Owners complain that it only connects when the vehicle is turned on and within WiFi range, disconn...

OnStar is GM's connected service in Chevrolet vehicles that collects personal and vehicle data like geolocation, biometrics, driving habits, phone contacts, call logs, and photos. Owners complain it g...

GM shares collected data including location, driving habits, and personal details with third parties for marketing, insurers, and brokers. This has led to issues like raised insurance premiums without...

Chevrolet vehicles with OnStar continuously track precise geolocation, even if location services are disabled except during emergencies. Owners report unavoidable surveillance including dealer-install...

GM does not allow users to delete collected personal data via the myChevrolet app, except possibly in CCPA/GDPR regions. Data retention continues as long as deemed necessary for their purposes.

Consent for GM's extensive data collection is buried in purchase or app setup, with no clear opt-in that owners understand. Privacy policies are not read, leading to uninformed tracking.

Chevrolet vehicles have built-in cameras and microphones that collect audio and video data, especially tied to safety features like Super Cruise. This raises surveillance concerns without explicit own...

GM collects highly sensitive info like race, religion, medical conditions, sexual orientation, biometrics, and infers intelligence or psychological traits from data for marketing. This profiling occur...

The vehicle's connected remote control capability relies on internet connectivity for features like calling home or roadside assistance. A driver was stranded in a remote area when the system failed d...

The infotainment system is the central touchscreen interface for navigation, entertainment, and vehicle controls in Chevrolet vehicles. Owners report it failing catastrophically with the display disap...

GM adds $1,500 to the sticker price of some Chevrolet vehicles for three years of OnStar and Connected Services Premium Plan, even if buyers don't use or want it. This locks buyers into paying for bun...

The Chevrolet app fails to reconnect and function after the vehicle's telematics unit is replaced during service. Owners report no prompts or guidance to troubleshoot, leaving them unable to access re...

GM plans to charge $9.99-$14.99 monthly for infotainment features like music streaming and AI once the initial three-year free trial expires. This gates basic connected services behind ongoing subscri...